The vision and the standard behind everything LIGNORA does. Hendricks founded the business on the belief that luxury wood flooring and genuine family values aren't mutually exclusive — and has built every aspect of LIGNORA around that conviction. Every quote, every floor, every client relationship reflects that belief.
The engine that keeps every project running on time and on brief. Hendricks oversees all active installations, manages supplier relationships, and ensures the LIGNORA standard is upheld across every job — without exception. Nothing leaves without sign-off.
The first voice you'll hear and the last to follow up. Hendricks manages every client relationship from initial enquiry through to post-installation — and carries out home visits to help you find the right floor for your space. No pressure, just honest guidance.
Behind every seamless installation is careful, meticulous planning. Hendricks coordinates logistics, manages the project calendar, handles invoicing, and makes sure the whole operation runs quietly and without error. The invisible engine.
When a project needs something that doesn't come off a shelf, Hendricks is the person we turn to. From custom staircase cladding to bespoke hardwood panelling and fitted joinery — Hendricks bridges the gap between floor and space with genuine craft.
The craftsmanship behind the finish. Hendricks leads every major installation — from intricate herringbone in period Chelsea townhouses to wide-plank engineered oak in contemporary open-plan extensions. Precise, methodical, and relentlessly particular about the details that matter most.
LIGNORA's floor restoration expert. Hendricks handles the dustless sanding, finishing, staining and repair work that brings original boards back to life — including Victorian pine and Edwardian oak that others would write off. The results speak for themselves.