Most damaged wood floors can be repaired rather than replaced. Our own team repairs engineered, solid and parquet floors across London and the South East, whether we fitted them or not.
Short answer: A damaged board, a loose parquet block, a squeak or a patch of water damage can usually be repaired without relaying the whole floor. We cut out and replace the damaged boards or blocks, fix the loose ones, fill gaps and blend the finish. Send us a photo first and we will tell you whether a repair, a full restoration or a new floor makes most sense. Updated October 2026 by the LIGNORA flooring team
The problems we are called about most, and what fixing them involves.
Deep scratches, burns, dents and split boards. In engineered and solid plank floors we cut out the damaged boards and fit new ones without lifting the rest of the room, then blend the finish.
After a leak, boards cup, swell or stain. We find out where the water came from, check the subfloor moisture and replace the boards that will not recover. If you are claiming, see flooring insurance claims.
Blocks that rattle, lift or have gone missing are re-glued or replaced with matched blocks, often from reclaimed stock of the same age. See parquet floor restoration.
Usually boards moving on the joists or rubbing against each other. We fix them down from above with hidden fixings, or from below where there is access, and pack any gaps over the joists.
In old pine floors, gaps are filled with slivers of timber or a flexible filler. In engineered floors, new gaps usually mean the room is too dry, so we look at the cause before we fill anything.
Oiled floors can be repaired in patches and re-oiled; lacquered floors are lightly sanded and recoated. Where the wear is across the whole floor, floor sanding and restoration is the better answer.
How we decide what to recommend.
When the damage is in one area, the rest of the floor is sound and matching boards can be found. It is usually the quickest and least disruptive option.
When the wear is spread across the floor but the boards are sound. A full sand and refinish brings the whole floor back to one even colour. See whether engineered wood can be sanded.
When the subfloor has failed, the oak layer of an engineered floor has worn too thin, or the damage covers most of the room. We will tell you honestly when a repair is not worth paying for.
The hard part of any repair is making it disappear.
If we supplied your floor, we have its product code and can usually match it from stock. For other floors we match the species, width, grade and finish as closely as we can, and adjust the finish on site so the new boards blend in.
Where the original board is no longer made, we can take boards from somewhere hidden, such as inside a cupboard or under a fitted unit, use them for the repair and fill the hidden area with the closest new board. For period floors we use reclaimed pine or oak of a similar age.
A box of spare boards kept from the original installation makes any future repair simpler, and we recommend keeping one with every floor we fit. Looking after the finish also helps; see our wood floor maintenance guide.
Three steps, usually quicker than people expect.
WhatsApp photos of the damage and of the wider floor to 020 8163 5492, or email them to info@lignora.co.uk. Tell us what the floor is and when it was laid, if you know.
Most repairs can be priced from photos. Where we need to check moisture, the subfloor or how far the damage goes, we visit first.
We replace the damaged boards or blocks, fix any loose ones and blend the finish so the repair does not show. Small repairs are often finished in a single visit.
We repair wood floors across London and the South East, including North London, West London, South London, Hertfordshire, Middlesex and Surrey.
Repairs are carried out by LIGNORA's own fitters and sanding team, who have worked with us for over 11 years. We repair floors we supplied and floors we did not, and we never pass a job to subcontractors.
A photo of the damaged area and one of the wider floor are usually enough for us to tell you what a repair involves. Every enquiry is answered within 24 hours.
Send a photo of the damage on WhatsApp or by email and we will tell you what a repair involves, or call us on 020 8068 2947.