A new-build detached property in Harpenden — the developer's specification was carpet throughout, but the purchaser wanted engineered oak from the outset. LIGNORA was engaged before completion to plan and price the full-house installation, which was carried out in a single phase before the family moved in.
190 × 14mm engineered European oak in a brushed natural finish, throughout. Ground floor on a concrete screed — glued installation. First floor on a timber deck — floating installation over acoustic underlay. Staircase treads in the same batch, nosing-profiled, with painted risers.
Working in an empty new-build allowed the installation to proceed systematically without the disruption management that occupied properties require. The ground floor was completed first — moisture testing, priming, and glue-down. The first floor followed with floating installation, then the staircase over two days. Total installation time across all areas was fourteen days.
Moving into a house where every floor is already finished to this standard — rather than inheriting carpet and replacing it room by room over years — sets the tone for the whole property from day one. The clients reported that the continuity of the floor through the whole house was the first thing visitors noticed.
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Our Process
Every LIGNORA project begins with a home visit — we assess the subfloor, measure the space, discuss the brief, and bring sample candidates before writing a quote. This project was no different. The subfloor was assessed, moisture tested, and prepared before the floor was delivered to site for acclimatisation.
The floor was delivered to site and acclimatised in the property for the full required period before a single board was fixed. All LIGNORA floors are acclimatised in the actual conditions of the property — not in a van or garage. This is the single most important step in ensuring the floor performs across its lifetime.
Our installation team carried out the full job — subfloor preparation, installation, and on-site finishing — without subcontracting any element. The client received a seasonal installation warranty, written aftercare guidance, and a follow-up visit to confirm the floor had settled correctly.
Why Clients Choose LIGNORA
Own team only
No subcontractors on any LIGNORA installation. The people who quote the job are the people who lay it. Accountability from start to finish.
Acclimatisation without exception
Every floor is acclimatised in the property before installation. This is the step that determines long-term performance. We build it into every project schedule — it is never skipped.
Seasonal installation warranty
Every project comes with a seasonal warranty covering the installation through its first full temperature cycle. We follow up after installation to confirm the floor is performing as expected.