The ground floor of this Esher property had been floored two years previously by another company. The client now wanted the staircase and first-floor landing brought into the same material — and the challenge was matching an existing floor without access to the original batch.
Match the existing floor as closely as possible. Supply and fit engineered oak staircase treads, with painted MDF risers, and lay the first-floor landing in the same material. The existing floor was a natural oiled engineered oak in approximately 190mm width.
Several samples were assessed against the existing floor under the property's specific natural light conditions before a batch was selected. The landing floor — 34 square metres — was laid in a straight long-board format consistent with the ground floor. The staircase treads were nosing-profiled, fitted, and finished on-site to match the sheen level of the existing floor. Each tread was individually fitted to account for the variation in riser height typical of a period property.
The match is not perfect — no match of an existing floor ever is — but it is close enough that the staircase and landing read as part of the same specification. The client was satisfied that the connection between floors now felt resolved rather than incomplete.
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Our Process
Every LIGNORA project begins with a home visit — we assess the subfloor, measure the space, discuss the brief, and bring sample candidates before writing a quote. This project was no different. The subfloor was assessed, moisture tested, and prepared before the floor was delivered to site for acclimatisation.
The floor was delivered to site and acclimatised in the property for the full required period before a single board was fixed. All LIGNORA floors are acclimatised in the actual conditions of the property — not in a van or garage. This is the single most important step in ensuring the floor performs across its lifetime.
Our installation team carried out the full job — subfloor preparation, installation, and on-site finishing — without subcontracting any element. The client received a seasonal installation warranty, written aftercare guidance, and a follow-up visit to confirm the floor had settled correctly.
Why Clients Choose LIGNORA
Own team only
No subcontractors on any LIGNORA installation. The people who quote the job are the people who lay it. Accountability from start to finish.
Acclimatisation without exception
Every floor is acclimatised in the property before installation. This is the step that determines long-term performance. We build it into every project schedule — it is never skipped.
Seasonal installation warranty
Every project comes with a seasonal warranty covering the installation through its first full temperature cycle. We follow up after installation to confirm the floor is performing as expected.